<div class="wp-block-image size-medium wp-image-4320"><figure class="alignleft size-large"><img decoding="async" loading="lazy" width="1024" height="683" src="https://production-prod-trueprofile-blogassets-origin.s3.ap-southeast-1.amazonaws.com/uploads/2021/03/Bright-Idea.jpg" alt="The TrueProfile.io Guide - An FAQ" class="wp-image-9514" title="The TrueProfile.io Guide - An FAQ" srcset="https://production-prod-trueprofile-blogassets-origin.s3.ap-southeast-1.amazonaws.com/uploads/2021/03/Bright-Idea.jpg 1024w, https://production-prod-trueprofile-blogassets-origin.s3.ap-southeast-1.amazonaws.com/uploads/2021/03/Bright-Idea-300x200.jpg 300w, https://production-prod-trueprofile-blogassets-origin.s3.ap-southeast-1.amazonaws.com/uploads/2021/03/Bright-Idea-768x512.jpg 768w" sizes="(max-width: 1024px) 100vw, 1024px" /><figcaption>Here are the answers to your questions</figcaption></figure></div>
<h2><span style="font-weight: 400;">What is TrueProfile.io?</span></h2>
<p><span style="font-weight: 400;">TrueProfile.io is a service provided by The DataFlow Group for professionals seeking to work in the Gulf Cooperation Council (GCC) area and in Singapore. We verify documents and provide Primary Source Verification (PSV) Reports to individuals, employers, and regulators.</span> The TrueProfile.io guide will help you navigate.</p>
<h2><span style="font-weight: 400;">Is it different from The DataFlow Group?</span></h2>
<p><span style="font-weight: 400;">No. TrueProfile.io is part of The DataFlowGroup. The difference is that with TrueProfile.io, the individual person will be the one owning his PSV Report and not the regulators.</span></p>
<h2><span style="font-weight: 400;">Do you provide jobs and/or facilitate employment?</span></h2>
<p><span style="font-weight: 400;">We do not offer jobs per se. We focus on the mandatory document verification part which is compulsory before starting a job in the Gulf region or in Singapore. You may want to reach out to your countries’ employment department and/or ministry accordingly.</span></p>
<p><span style="font-weight: 400;">What we can help with is verify your documents and provide you with the required PSV Report. Doing your PSV Report ahead of time will minimize the chances of your working visa getting declined.</span></p>
<h2><span style="font-weight: 400;">Can a small business get a PSV Report for a potential employee?</span></h2>
<p><span style="font-weight: 400;">Absolutely. In fact, </span><a href="https://www.trueprofile.io/member/resources/cheryl-lim-verify-documents" target="_blank" rel="noreferrer noopener"><span style="font-weight: 400;">Lim Cheryl</span></a><span style="font-weight: 400;">, a SEA Games medalist and founder of the SG Academy of Fencing just recently gave an </span><a href="https://www.trueprofile.io/member/resources/cheryl-lim-verify-documents" target="_blank" rel="noreferrer noopener"><span style="font-weight: 400;">interview</span></a><span style="font-weight: 400;"> regarding her great experience with getting a PSV Report for a potential employee from TrueProfile.io.</span></p>
<h2><span style="font-weight: 400;">How can I be sure that this is legitimate?</span></h2>
<p><span style="font-weight: 400;">The </span><a href="https://corp.dataflowgroup.com/about-us/who-we-are/" target="_blank" rel="noreferrer noopener"><span style="font-weight: 400;">DataFlow Group</span></a><span style="font-weight: 400;"> is in the trust business and continues to be in existence because of our integrity. We have a wide-ranging network of over 60,000 issuing authorities spread over more than 200 countries. We do hundreds of thousands of verification every year in behalf of government regulators, immigration authorities, and not to mention business entities.</span></p>
<div class="wp-block-image size-medium wp-image-4321"><figure class="alignright size-large"><img decoding="async" loading="lazy" width="946" height="507" src="https://production-prod-trueprofile-blogassets-origin.s3.ap-southeast-1.amazonaws.com/uploads/2021/03/Multicultural.jpg" alt="The TrueProfile.io Guide - An FAQ" class="wp-image-9515" title="The TrueProfile.io Guide - An FAQ" srcset="https://production-prod-trueprofile-blogassets-origin.s3.ap-southeast-1.amazonaws.com/uploads/2021/03/Multicultural.jpg 946w, https://production-prod-trueprofile-blogassets-origin.s3.ap-southeast-1.amazonaws.com/uploads/2021/03/Multicultural-300x161.jpg 300w, https://production-prod-trueprofile-blogassets-origin.s3.ap-southeast-1.amazonaws.com/uploads/2021/03/Multicultural-768x412.jpg 768w" sizes="(max-width: 946px) 100vw, 946px" /><figcaption>Have your documents verified with TrueProfile.io!</figcaption></figure></div>
<h2><span style="font-weight: 400;">How long will a PSV Report take?</span></h2>
<p><span style="font-weight: 400;">As soon as you have uploaded all the necessary documents and paid for it, we will be processing it within a 25-day time frame. There are some instances where it may go beyond that due to unavoidable circumstances. Rest assured that we will do our best to deliver your report in the soonest possible time.</span></p>
<h2><span style="font-weight: 400;">I already had a PSV Report with DataFlow years ago, can I reuse it?</span></h2>
<p><span style="font-weight: 400;">Absolutely. Please contact our Applicant Support Team at The DataFlow Group website. You would need to create a support ticket and choose “report transfer request” under one of the dropdowns. Just click on <a href="https://support.dataflowgroup.com/support/home" target="_blank" rel="noreferrer noopener">https://support.dataflowgroup.com/support/home</a>. We will then return to you with a qualified response shortly.</span></p>
<h2><span style="font-weight: 400;">I’m getting an error using The DataFlow Group website.</span></h2>
<p><span style="font-weight: 400;">You can file a ticket under <a href="https://support.dataflowgroup.com/support/home" target="_blank" rel="noreferrer noopener">https://support.dataflowgroup.com/support/home</a>. We will then return to you with a qualified response shortly. Finally, if all else fails, use the “<a href="https://support.dataflowgroup.com/support/home" target="_blank" rel="noreferrer noopener">Other</a>” button on the dropdown menu.</span></p>
<h4><strong>If you have not already signed up to TrueProfile.io, sign up now!</strong></h4>
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<h4><i>Picture attribution <a href="https://creativecommons.org/licenses/by/2.0/" target="_blank" rel="noreferrer noopener">CC BY 2.0</a></i></h4>
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Reading time: 3 min
19 Apr 2017 - Support
The TrueProfile.io Guide - An FAQ
Last updated on 25 May 2022